Good customer service is a slippery slope.

Customer Service, what defines it? It is my opinion that to define what Customer service is, you must first define what is a customer. A customer as defined in Webster’s dictionary is “someone who buys from or uses the services of a company, especially regularly”. I tend to extend that definition to include anyone that

The Journey Begins

Thanks for joining me! Good company in a journey makes the way seem shorter. — Izaak Walton